Critical Timeline RN Reviewer Agreement

Eligibility and no promise of work

Reviewer Network participation is available only to active paid or expressly designated founding Nurse Intelligence Studio members. Each assignment also requires current RN licensure, verified identity, applicable professional liability/E&O coverage, competency and specialty clearance, contractor documentation, conflict clearance, capacity, and the authorization level specified for the work.

Membership fees purchase Studio access and do not purchase a job, placement, certification, preferential ranking, or guaranteed opportunity. Critical Timeline may select, decline, pause, remove, or reassign reviewers based on client needs, quality, capacity, conflicts, safety, compliance, or business requirements.

Assignment scope, hours, and compensation

• The posted or assigned scope, source set, deliverable, fixed compensation, production-hour cap, due date, quality checkpoints, and approval chain are binding unless changed in writing.
• Do not begin work until assignment acceptance, conflict clearance, required access, and compensation are confirmed. Stop and request a change order when volume, quality, specialty, complexity, or requested output materially differs.
• Time above the production cap, out-of-scope work, rework caused by failure to follow instructions, and unapproved expenses are not payable unless Critical Timeline approves them in writing before they are incurred.

Independent professional responsibility

The assigned RN—not Critical Timeline’s software—is the author and professional reviewer of the nursing work the RN approves. To the fullest extent permitted by law, the RN assumes responsibility for professional services, representations, omissions, conclusions, citations, and released work product the RN authors, verifies, approves, or submits.

Critical Timeline provides platform, intake, workflow, coordination, quality-control, and administrative functions. Nothing in this allocation eliminates a responsibility that applicable law places on Critical Timeline for its own conduct, and no contract language overrides licensing, employment, agency, consumer, privacy, or professional-liability law.

Quality, corrections, and audit

• Use source-grounded language; distinguish fact, observation, inconsistency, missing information, question, and recommendation; and never state legal conclusions or unsupported standard-of-care or causation opinions.
• Complete all required quality checks and respond promptly to correction requests. Immediately disclose any suspected material error, wrong-patient information, security incident, missed deadline, conflict, or source limitation.
• Critical Timeline may audit work, approval history, timeliness, and quality. Repeated or material deficiencies may require correction without additional compensation and may result in reduced authorization, suspension, removal, or termination.

Confidentiality, conflicts, and client protection

• Keep all case and client information confidential, segregated, and accessible only through approved systems. Do not download, copy, retain, message, or disclose records except as authorized.
• Complete conflict checks before interest, after identity disclosure, and whenever new parties or relationships become known.
• Do not solicit, divert, or accept direct work from a Critical Timeline client introduced through the platform for 12 months after the last related assignment, to the extent permitted by applicable law.

Contractor status, insurance, and indemnity

Unless a separate signed agreement states otherwise, the parties intend an independent-contractor relationship. The RN controls professional judgment and is responsible for taxes, equipment, insurance, permits, and lawful business operations. Labels do not control worker classification; applicable law and the actual relationship govern.

The RN must maintain the professional liability/E&O coverage specified during credentialing and provide proof on request. To the fullest extent permitted by law, the RN will defend and indemnify Critical Timeline from third-party claims arising from the RN’s professional negligence, willful misconduct, material breach, license or scope violation, confidentiality or security breach, undisclosed conflict, or unauthorized publication, except to the extent caused by conduct for which Critical Timeline cannot lawfully shift responsibility.

Electronic agreement and account authority

By checking the acceptance box, typing your name, and submitting or activating an account, you electronically sign and agree to the version identified above. You represent that you are at least 18 years old, have authority to bind yourself and any organization you identify, and will keep your account credentials secure.

Your electronic acceptance, the displayed agreement version, account email, typed name, acceptance source, and timestamp may be retained as evidence of assent. Marketing consent is separate and is never required to accept these terms.

Platform scope and professional boundaries

• Critical Timeline is a Medical Intelligence company and technology platform. It is not a law firm, healthcare provider, emergency service, insurer, claims administrator, or court-appointed expert.
• Platform information does not create an attorney-client, clinician-patient, fiduciary, expert-witness, employment, partnership, or agency relationship unless a separate signed agreement expressly states otherwise.
• No platform output is a diagnosis, treatment recommendation, legal opinion, standard-of-care opinion, causation opinion, damages valuation, deadline calculation, or guarantee of outcome.
• Never use the platform for an emergency. Call 911 or the appropriate local emergency service when urgent medical attention may be needed.

Records, source limits, and verification

Medical Intelligence is limited by the records, metadata, instructions, and scope actually provided. Missing, illegible, duplicate, conflicting, altered, late-entered, or incorrectly attributed information can materially change an interpretation. Users must independently verify source citations, dates, identities, deadlines, and any fact used for care, legal, insurance, employment, or financial decisions.

Privacy, security, and authorized data

• You may submit records only when you have lawful authority to do so and only through the transfer method designated for the engagement.
• Do not submit protected health information through public forms, ordinary email, demo areas, or any page labeled controlled pilot, de-identified, or no PHI.
• A business associate agreement or other data-processing agreement applies only when separately executed and legally required; these terms alone are not a business associate agreement.
• You must promptly report suspected unauthorized access, misdelivery, credential compromise, or security incidents.

Acceptable use

• Do not use the platform unlawfully, deceptively, to practice outside a professional license, to impersonate another person, to conceal a conflict, or to create unsupported professional conclusions.
• Do not probe, scrape, reverse engineer, disrupt, bypass access controls, introduce malware, or attempt to access another user’s matter.
• Do not upload content you lack authority to use or content that infringes privacy, confidentiality, intellectual-property, contractual, or professional duties.

Fees, subscriptions, credits, and service changes

Prices, credits, usage limits, renewal terms, scope, production caps, and cancellation terms shown at checkout or in an order form control for that purchase. Membership does not guarantee referrals, assignments, results, response times, revenue, or continued availability of a specific feature. Except where law or a written order form requires otherwise, fees already earned, capacity reserved, work performed, and third-party costs are nonrefundable.

Intellectual property and permitted use

Critical Timeline and its licensors retain the platform, workflows, taxonomies, interfaces, templates, branding, and generalized know-how. Subject to payment and compliance, you receive a limited, revocable, nonexclusive, nontransferable right to use the platform and paid deliverables for the authorized matter. You retain rights in content you lawfully provide. You grant Critical Timeline the limited rights needed to host, secure, process, back up, and deliver that content.

Critical Timeline will not sell identifiable case data as a legal strategy product. Aggregated or de-identified operational information may be used to secure, improve, measure, and administer the platform only when permitted by applicable law and contract.

Availability, suspension, and termination

The platform may change, be interrupted, or require maintenance. Critical Timeline may restrict or suspend access to protect people, records, systems, payment integrity, licensure requirements, or legal compliance. On termination, access and retention follow the applicable order form, retention schedule, and law. Export important permitted material before access ends.

Disclaimers and limitation of liability

To the maximum extent permitted by law, the platform is provided as available and without warranties of uninterrupted operation, merchantability, fitness for a particular purpose, noninfringement, or any particular professional or case outcome.

To the maximum extent permitted by law, Critical Timeline will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost opportunity, or loss arising from decisions made without required professional and source verification. Critical Timeline’s aggregate liability arising from the platform will not exceed the greater of $100 or the fees paid to Critical Timeline for the affected service during the three months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot lawfully be waived or limited, including liability for a party’s own fraud, willful injury, gross negligence where nonwaivable, or violation of law. Different limits may apply in a signed order form or where required by law.

Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Critical Timeline and its owners, personnel, and service providers from third-party claims, losses, penalties, costs, and reasonable attorneys’ fees arising from your unlawful content, lack of authority, material breach, professional negligence or misconduct, license or scope violation, undisclosed conflict, or unauthorized reliance or publication. This duty does not require indemnification for Critical Timeline’s own conduct to the extent prohibited by law.

Disputes, governing law, and notices

Before filing a claim, the parties will provide written notice and attempt in good faith to resolve the dispute for 30 days. Except for small-claims matters, requests for temporary injunctive relief, or claims that cannot lawfully be arbitrated, disputes will be resolved by confidential individual arbitration administered by JAMS under its applicable rules. Class, collective, consolidated, and representative proceedings are waived to the extent permitted by law.

California law governs without regard to conflict-of-law rules. Courts located in Sacramento County, California have exclusive jurisdiction over matters not subject to arbitration. Notices to Critical Timeline must be sent to legal@criticaltimeline.com. If any term is unenforceable, it will be narrowed to the minimum extent necessary and the remaining terms remain effective.